IT Policy

This practice is committed to preserving, as far as is practical, the security of data used by our information systems. This means that we will take all reasonable actions to;

Maintain the Confidentiality of all data within the practice by:

• Ensuring that only authorised persons can gain access to our systems
• Not disclosing information to anyone who has no right to see it

Maintain the integrity of all data within the practice by:

• Taking care over input
• Ensuring that all changes are reported and monitored
• Checking that the correct record is on the screen before updating
• Reporting all apparent errors and ensuring that they are resolved

Maintain the availability of all data by:

• Ensuring that all equipment is protected from intruders
• Ensuring that backups are taken at regular, predetermined intervals
• Ensuring that contingency is provided for possible failure or equipment theft and that any such contingency plans are tested and kept up to date

Additionally we will take all reasonable measures to comply with our legal responsibilities under:

• The Data Protection Act (2018)
• The Health and Safety at Work Act (1992)
• The Access to Health Records Act (1990)

Use of AI for Consultation Transcription

To support accurate record-keeping and enhance the quality of your care, we may use secure artificial intelligence (AI) technology to transcribe parts of your consultation. This system converts spoken conversation into written notes to help your clinician document information more efficiently.

The AI does not make clinical decisions, and all transcriptions are reviewed by your clinician. Your privacy remains a top priority, and all information is handled in accordance with our data protection and confidentiality policies.

If you have any questions or concerns about this process, please feel free to let us know.