Welcome to Cheviot Road & Shirley Avenue Surgeries
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.
As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Please follow link to our accessibility page to learn how you can access our service if you are disabled, unable to communicate or physically unable to reach us.
NEW NHS APP
You can now register for the new NHS app to order repeat medication, make appointments and much more. Why not check it out by going to: www.nhs.uk/using-the-nhs-services/the-nhs-app/ . Please click here (Health at Home) for more information provided by NHS regarding accessing services online and we have provided more information about our services on the link as follows Online Services provided by the practice.
We welcome your cooperation and patience in our efforts to support NHS England and Public Health England in implementing their strategies for managing current crisis. The UK is now moving into the 'recovery' phase of managing the corona virus (COVID-19) outbreak. As a result advice for you regarding what to do if you begin to display symptoms of COVID - 19 infection has been update. On our part we have had to introduce changes in the way we deliver our service in order to support national prevention strategy. We have introduced measures as follows
During normal opening hours we are available to offer advice and treatment, however, we are minimising face to face contact with patients to be arranged after careful assessment - we can offer assessment remotely by telephone or by video link. Please note that the changes in the way we work have been introduced to minimise the risk of spread of infection but we would like to assure you that we are here to help you address your health needs. We appreciate that there are health problems other than COVID-19 infection. Please do not put off contacting us if you feel you need medical advice. For more details please follow link to COVID-19 Key Information
Please only visit the surgery, if you have been asked to attend
Please follow links below for further advice and useful information regarding COVID-19
Key Information regarding changes we have made to ensure continuity of your care
Guidance from NHS and Government on prevention and Treatment in General
Useful information for you for self help and management of COVID-19
Resources that you might find help to maintain your mental and personal wellbeing
If you’re a member of the public, you can find medical guidance on coronavirus on the NHS website. You can also sign up to alerts on infectious diseases on gov.uk site.
Cervical Screening is important
If you receive a letter inviting you to have a smear test done, please contact your surgery to book an appointment for this. If you have received a letter in the past and have still not made an appointment, please contact your surgery to arrange this, IT IS NEVER TOO LATE
There is currently a Measles outbreak across Europe
It is important to be fully vaccinated against measles. If you are not sure if you, or someone you care for, is up to date with your vaccines, please contact the surgery.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition. Why not visit the healthy living website for helpful information on keeping healthy https://www.southamptonhealthyliving.org.uk/. The Samaritans are a charity available 24 hours a day offering a free confidential listening service to anyone in distress. Please follow link below to seek further support related to your mental wellbeing - The Samaritans - Counselling Directory
Please explore this site for further information relevant to your interest - we have provided below some useful links that you might find useful
- Children's Health - our recommended useful resource is Healthier Together.
- Contraception, Unplanned Pregnancy and Sexual health https://www.letstalkaboutit.nhs.uk
- Minor Injuries Unit - In the event of a minor injury, treatment may be needed for unto date information please follow link to Minor Injuries Unit in Southampton.
- Online request for repeat prescriptions repeat prescription and access clinical advice and support using e-consult.
We hope you enjoy having a look around the site and familiarising yourself with the services we provide on site or on-line, please do give us your feedback and thoughts about how we can improve the information or services we provide you. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Friends and Family Test (FFT) in General Practice
From 1st December 2014, it is a contractural requirement that all GP Practices undertake the NHS Friends & Family Test (FFT). The primary aims of the FFT are to:
1. Gather useful feedback from patients who use our services that can be fed directly to the staff that provide their care in a simple format.
2. Identify areas where improvements can be made so practical action can be taken.
3. Inform current and prospective patients about the experiences of those who use the practice services.
You are able to start giving us your feedback NOW. Please go to "Friend & Family Survey" on the right hand side of this page. Paper copies are also available at the surgery.
Changing our Practice Boundary
For more information please Click Here
eConsult (only for 18 years and older patient)
eConsult enables you to contact us or other health professionals over the internet. It saves you waiting for an appointment or coming into the surgery. You can share your health related questions or concerns using online platform. Please click on link below for your very own eConsult. Click here to see a short video introducing eConsult or visit this link (frequently asked questions) if you have further questions about eConsult. You can also click here to see a short video about eConsult and how it works or visit frequently asked questions link to discover more about eConsult and how you can make most use of this facility.
Review of your on going treatment
eConsult provides facility to submit information related to your health particularly if you are taking medications regularly or suffer from long term conditions for example Asthma, COPD, Diabetes, High Blood Pressure, Thyroid disease. You can also use this facility to share with us your own review of medications and contraceptive pills.
Please follow this link to access the facility and help us review your on going care.
Please note any digital image submitted as part of an online consultation, will be stored within your clinical notes.
(Site updated 09/07/2020)