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Opening Times87674287

 

 

Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday*08:40 - 12:15

 

 

 

 

 

 

 

Our telephone lines are open from 08:00 am on week days and doors open at 08:30

* Extended Hours

If you are unable to get to the surgery during our opening hours we are currently holding Saturday clinics for pre-booked non-urgent appointments. These clinics are held between 08:40 and 12:15. To book one of these appointments, contact reception during our opening hours and they will be able to do this for you.

The HUB - GP/Nurse Appointments

Information for Patients!

You may have heard us talk about appointment at the HUB if you have called for an appointment at the surgery. 

What is this?

Southampton GPs introduced a new initiative a little while ago, to provide patients access to medical help from 8am to 8pm every weekday (including bank holidays) and 8am to 4pm on Saturday and 8am to 2pm on Sunday.

Southampton Primary Care Ltd (which is owned by all Southampton GP practices) has been set up to provide these appointments, known as 'THE HUB' and is an important part of the practices resource, to help provide appointments to our patient population. You will be asked for permission to share your medical record with the person seeing you to ensure they can view your usual medication and possible allergies etc.

Who can use these appointment?

As a registered patient at Shirley Avenue Surgery, we can book an appointment with a doctor or nurse for you.  You may find it more convenient to ask for a HUB appointment especially if you work or can only see a GP or nurse at the weekend.

Where are these HUBS?

There are six HUBS throughout the city who offer these appointments but we cannot guarantee which one will have free appointments on any particular day.  Please be aware that you may have to visit one which may be slightly further away from your local surgery.

How do I book?

Our reception staff can book these for you, call the surgery on 023 8077 3258.  Also if you phone NHS 111 (when we are closed), then you could be offered a HUB appointment if you need to be seen by a GP or nurse on that day. Remember calling NHS 111 is free to phone and available 24 hours a day, 365 days a year, so you may not need to wait until 8am on Monday morning if you are in need of medical attention over the weekend.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website